Return & Exchange policy

At Pama Women, we want you to genuinely love what you receive. But sometimes something may not fit quite right, or may simply not feel like you — and that’s completely okay.

If you would like to return or exchange your order, simply send us a message on WhatsApp at 9811155467 within 3 days of receiving your order. That’s all you need to do. Our team will take it from there and arrange the pickup for you.

Once you let us know, we will arrange for the product to be picked up from you. Return pickups usually take 7–10 days, so we request you to please allow us this time to have the order collected.

For returns, once the product reaches us, your refund will be processed to your preferred mode of payment via UPI or bank transfer.

In Rare Cases Where Return Pickup Is Unavailable

While we arrange return pickups for all orders, there may be rare instances where our courier partners are unable to provide pickup services at certain locations.

In such cases, we kindly request you to send the garment back to us using a courier service of your choice. Please don't worry — we will reimburse the return courier charges along with your garment refund once the product reaches us.

We simply request that you book the shipment according to the actual weight and size of the parcel. For example, if your parcel weighs approximately 0.5 kg, please book it under the corresponding weight category to avoid unnecessary additional charges.

Our Return Address:

PAMA WOMEN
Plot No. 1668, Sector 10A
Gurugram, Haryana – 122001

 

Not Sure About Your Size?

If you're placing an order and aren't quite sure which size to choose, we're happy to help. Simply WhatsApp us at 9811155467 before placing your order, and we'll help you figure out which size would be the best fit for you.